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Hi, I am Ayad

Skilled Senior Software Automation Engineer with 9+ years of hands-on operations experience supporting large/complex Windows/Linux environments running mission critical applications.

Responsible for utilizing engineering methods to automate processes and infrastructure.

Stabilize testing processes, troubleshoot equipment, design effective systems that interact with client-side functionality, and test plans for large-scale projects. Additionally, assist with creating engineering documentation and tracking performance metrics, as well as develop effective end-to-end testing phases. ensure compliance with industry regulations and company procedures.

Researching new features and technologies to include in feasibility studies for product concepts, as well as writing test scripts for bug isolation and existing functionality.

Provide technical training to junior team members as needed, optimize automation efforts with software tools and engineering team expertise, and analyze user data to determine quality standards.

Design automated test coverage and complete planning activities and exploratory testing.

Defect reporting and performing troubleshooting load tests.

Professional Skills

Flexibility.

Collaboration.

Scripting Skills.

Decision-making.

Self-directed learning.

Ability to communicate with all levels.

Understanding of incident, change, and service management.

Education

Information Technology
University of Baghdad
2001 – 2005
MCSE Certified
Microsoft Certified Solutions Expert
2016
SaltStack Certified Engineer
Linux Academy
2019

Experiences

Senior Automation Engineer
Charles Schwab
March 2019 – Current
Responsible for utilizing engineering methods to automate processes and infrastructure.

Stabilize testing processes, troubleshoot equipment, design effective systems that interact with client-side functionality, and test plans for large-scale projects.

Assist with creating engineering documentation and tracking performance metrics, as well as develop effective end-to-end testing phases. In all tasks, these engineers must ensure compliance with industry regulations and company procedures.

DevOps Engineer
Experian
January 2018 – March 2019
Identify opportunities for automation, Define requirements for process automation, Develop prototypes, and perform QA testing.

Datacenter Operation Analyst II
Experian
August 2015 – January 2018
Event Management – remediation of system generated alerts. Incident Management – analyzed logs and application performance. Monitoring data resolve service impacting incidents. Troubleshoot and provide technical support for both hardware and software issues.

System Administrator II
IBM
January 2013 – March 2015
Infrastructure Support, Supporting Multi Data centers running on Windows servers and HP hardware.

My Skills

Logging: Splunk
90%
Integration: API
80%
Security: Veracode
80%
Load Balancing: HAProxy, F5, NSX-T
60%
Networking: Routing, Switching
80%
CI/CD: Bitbucket, Bamboo, Jira
80%
Databases: Oracle, MySQL, MSSQL
55%
Operating Systems: Linux / Windows
75%
Package Management: Sonatype Nexus
90%
Monitoring: Daynatrace, AppDynamics
80%
Source Control: Git, Bitbucket, Github
90%
Scripting: Bash, Powershell, Python, PHP
75%
Web Applications: Apache, IIS, Websphere
90%
IT Service Management: Remedy, ServiceNow
85%
IT Configuration Automation: Saltstack, Ansible
90%
Data Replication: Qlik Replicate & Qlik Enterprise Manager
90%